Terms & Conditions

Part 1: Using the JUSTICE website

Use of this site is provided by JUSTICE subject to the following Terms and Conditions:

  1. Your use constitutes acceptance of these Terms and Conditions as of the date of your first use of the site.
  2. JUSTICE reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.
  3. You agree to use this site only for lawful purposes and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site, by any third party.
  4. JUSTICE does not warrant that the functions and materials contained in this site will be: uninterrupted or error free; that defects will be corrected; that this site, or the server that makes it available are free of viruses or bugs; or represents the full functionality, accuracy and reliability of the materials.
  5. Copyright restrictions – As an education charity, JUSTICE encourages you to download or copy our material – provided it is for personal use and its source is acknowledged. Commercial use or publication of our material is prohibited without written authorisation from JUSTICE. No part of this website may be reproduced, stored in a retrieval system or transmitted in any form or by any means; electronic, mechanical, photocopying, recording or otherwise, without full attribution.
  6. You can access other sites via links from this site. These sites are not under our control and we are not responsible in any way for their contents.
  7. If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.
  8. These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Part 2: Online Payments

  • Our name: JUSTICE
  • Our postal address: 59 Carter Lane, London EC4V 5AQ
  • Our email address: admin@justice.org.uk
  • Our telephone number: 020 7329 5100
  • Our company registration number: 321 6897 (England and Wales)
  • Our VAT registration number: 885 6885 45
  • Our charity registration number: 1058580

The following paragraphs cover online credit and debit card payments, via the JUSTICE website at www.justice.org.uk. Users making online payments are protected by the Consumer Protection (Distance Selling) Regulations 2000 and the Electronic Commerce Regulations 2002.

Making a payment

Prompts will appear on the screen at each stage of the ordering process and you may be asked to click on various boxes at check-out to place your order. You may make changes to your order at any stage before it is placed. These procedures guarantee protection of your rights given in E-Commerce Regulations


You will see a confirmation page after you have placed your order. You may wish to print this page for your records. We will retain a copy of this confirmation. In addition, if you give us an e-mail address during check-out, we will send an order confirmation message to that address.


The prices listed on our website include VAT, where appropriate. Our prices may change from time to time. You will be charged the price listed at the time you place your order. In the rare event that we list an incorrect price on our website through a typographical or other error, we will contact you before processing your order for authorisation to charge you the correct price.

Delivery – cost and time

Delivery of goods to UK addresses is included in the price. If you wish to order a publication for delivery outside the UK, please contact the JUSTICE office and we will quote a price for postage and packing.

We will endeavour to deliver your order within 21 days. If we are unable to deliver by this time, we will notify you and you will be given the option of a full refund.

Items will be sent by Royal Mail, Hayes DX or courier.

Refunds and returns

JUSTICE currently accepts online payments for:

• Donations – we will consider requests for refunds of charitable donations received in good faith, but we accept no legal obligation to do so.

JUSTICE membership and ‘Friends of JUSTICE’ subscriptions – these are annual subscriptions which JUSTICE regards as donations to support its work. However, we will consider requests for full or partial refunds, but accept no legal obligation to do so.

• JUSTICE publications – you have the legal right to cancel your purchase within seven working days of receipt. However, JUSTICE offers a no-quibbles 30 days returns policy. Simply return the item in saleable condition to us and we will replace it or refund your payment, according to your preference.

• JUSTICE events – we will refund your payment, provided we receive a written request from you (by post or email) 10 full working days before the date of the event. Bookings for JUSTICE events are transferable – please contact the JUSTICE office to arrange the transfer, which will not be unreasonably withheld.


When you place your order you are automatically connected to our secure servers using SSL [40-bit] encryption. A closed padlock will show in your browser status bar. This means that your personal and card details are fully encrypted, and remain secure across the Internet.


As a human rights charity, JUSTICE is committed to the highest standards of respect for privacy and the protection from inappropriate use of personal data. For full information, please see our privacy policy.

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